Bill help
Get Help With Your Medical Bill or Insurance Denial
How this works
Tell us what you are dealing with — a denied claim, a billing error, or a prior authorization issue. Cura Well Plan does not handle appeals itself; we refer you to independent third-party professionals who do. We review what you send and follow up by email with options that fit your situation.
Ready to tell us what's going on? It takes about a minute. Go to the form →
Tell Cura what you are looking at
Paste any line from your medical bill or EOB, or attach a photo or PDF of the bill itself. Cura will explain it in plain language and tell you what to ask your insurance company or billing department.
Anonymous. Nothing you type or upload is saved — files are only read to answer you.
What a professional can help with
A professional can handle:
- Insurance claim denials — writing and filing the appeal with documentation
- Medical billing errors — reviewing your itemized bill, identifying errors, and disputing them with the provider
- Prior authorization denials — coordinating with your doctor and insurance company to get necessary care approved
- Surprise bills — negotiating out-of-network charges and balance bills
- Financial hardship applications — identifying and applying for charity care or financial assistance programs at hospitals
How it works
- Tell us what you are dealing with using the form below.
- We review your situation and connect you with the right professional for your case.
- Your professional contacts you within one to two business days to discuss next steps.
- Your professional handles the appeal, dispute, or negotiation on your behalf.
We will follow up by email so you know exactly what comes next before anything else happens.
Tell us what you are dealing with
Common questions
Who can help me fight a denied insurance claim?
An independent professional who specializes in insurance denials — often called a patient advocate or medical billing advocate — can review your denial, gather documentation, write the appeal, and handle calls with your insurer. Cura Well Plan can help connect you with one.
What can I do if my prior authorization was denied?
Ask your doctor's office to request a peer-to-peer review or resubmit with more clinical detail, and file an appeal with your insurer before the deadline. A professional can coordinate with your doctor and insurer to get necessary care approved.
Can someone negotiate a surprise medical bill for me?
Yes. A professional can review out-of-network and balance bills, check whether federal No Surprises Act protections apply, and negotiate with the provider on your behalf.
Does Cura Well Plan charge for this?
No. We review what you are dealing with and follow up by email with options that fit your situation. You decide what happens next.